Nearshore Ukraine

INDEPENDENT OUTSOURCING CONSULTANCY
Information Technology Offshore Outsourcing Suppliers selection in Ukraine

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Service Level Agreement (SLA)

A service level agreement (frequently abbreviated as SLA) is a part of a service contract where the level of service is formally defined. SLAs commonly include segments to address: a definition of services; performance measurement; problem management; customer duties; warranties; disaster recovery; termination of agreement.

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September 24, 2008

Call centers in Ukraine

Few comments about using outsourced call center services in Ukraine.
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March 27, 2008

Dollar vs. Euro

How recent Dollar vs. Euro fall in exchange impacts software outsourcing industry in Ukraine.
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February 10, 2008

New service – Project Placement

This service will be interesting to you if you’re looking for Ukrainian outsourcing supplier for your software development or web development project.
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February 01, 2008

List of companies was updated!

Our listing of Ukrainian outsourcing companies was updated!
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